Travel Information: COVID-19 Update

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Updated on: 22 May, 2020

At Lindos Hotels, the safety and health of our guests and associates is first and foremost. Please know that we are monitoring and adhering to all guidelines and advice offered by the Greek government, the World Health Organization (WHO) and local authorities – and will continue to closely follow developments across the globe.

Each of our resorts is following the latest available guidelines from government officials and local health authorities, ensuring we uphold the highest standards of cleanliness within our resorts without compromising on our warm hospitality. 

As per the instruction of the Greek Governement, our resorts will remain closed until 1st of July and until further notice depending the evolution of the situation. 

For any concerns surrounding upcoming bookings we remain on-hand to assist with rebooking and cancellations. Please don’t hesitate to contact us on e-sales@lindoshotels.com if you need help with your travel plans, rescheduling your trip or have any other concerns.

Throughout this difficult time, we would like to thank you all for your continued support and send wishes of good health.

 Our Commitment to Health & Safety:

We take standards for hygiene and cleanliness extremely seriously and are taking additional steps to ensure the safety of our guests and associates. Our hotels’ health and safety measures are in compliance with international sanitation standards and designed to reduce the likeliness of contamination, including everything from handwashing hygiene, disinfection programs and cleaning product specifications, to guest room and common area cleaning procedures.

 We have appointed a dedicated internal Covid-19 Response Team, which includes a member from our corporate team as well as each individual hotel. The Covid-19 Response Team is on standby 24/7 to support the hotels and coordinate with local and regional authorities – communicating new guidelines and directives. 

  • All Lindos Hotels associates are being trained and briefed on the Prevention Plan with a strong emphasis on the day-to-day operations. In addition to training on housekeeping and hygiene protocols, hotel associates are also completing enhanced COVID-19 awareness training.
  • Our hotels have increased the scheduled frequency of cleaning and disinfecting in public spaces, with a focus on the counter at the front desk, elevators and elevator buttons, door handles, public bathrooms and even room keys.
  • Back of House: In the spaces where associates work “behind the scenes,” hotels will be increasing the frequency of cleaning and focusing on high-touch areas such as entrances, locker rooms, laundry rooms and staff offices.

The health & safety of our guests, associates and partners is of the highest priority to us and we will continue to working diligently in the right direction and in conjunction with authorities. For the most updated information, please refer to the Ministry of Foreign Affairs or your local health authority.
 

 A message from our owners

As a family-owned and operated hotel group, we want to respond to this unprecedented crisis with unity and togetherness.

Our hearts and thoughts go out to the people who have been affected by these extraordinary circumstances and we appreciate the healthcare workers, local communities, and governments around the world who are on the front line working to contain this coronavirus. Please know that we are vigilantly monitoring COVID-19 developments and adapting and implementing precautions and policies as the situation evolves.  

We want to thank you in advance for putting your trust in Lindos Hotels as you plan for future travels. You should have confidence when you book a stay at any of our hotels, that we are doing everything we can to accommodate you and ensure a safe stay.

The weeks ahead will be challenging, but once this is over, we believe it will be an even more exciting time to make plans and travel again. With that, we would like to ask you to join in and support the #dontcancelmodify movement and encourage you change the dates of your trip rather than cancel.  We recognize that these are unsettling times and whether you are traveling now or in the future, we want you to know that your safety and wellbeing are our first priority.

Thank you, to each one of our employees, associates, travel agencies, tour operators and other members of the tourist industry. Together we will overcome this challenge and come back stronger than ever.

At Lindos Hotels we are family – so from our family to yours, we want to say: Stay safe and we will see you soon!

Sincerely,

Konstantinos Minettos & Kathy Minettos
Owner and CEO
Lindos Hotel Group